Contact us

Contact Us

At Kinzo Bingo St Jerome, we're committed to providing exceptional customer support and ensuring that you have a smooth experience with our services. If you need help or guidance on any aspect of your account or product usage, please explore the various contact options below.

Help Centre Access

Before reaching out to us directly, we recommend visiting our comprehensive Help Centre for answers to frequently asked questions (FAQs) and detailed guides. Our Help Centre is designed to provide you with instant access to helpful information, saving you time and effort in resolving common issues.

Live Chat Support

We understand that sometimes, you just need immediate assistance. Our live chat support team is available to help you through a variety of topics related to your Kinzo Bingo St Jerome account or product use. To initiate a chat session:

• Log into your Kinzo Bingo St Jerome account
• Look for the Live Chat button (usually located in the top right corner)
• Select "Start" and our dedicated customer service representative will assist you promptly.

Email Support

If live chat isn't available, don't worry – we have an email support system that allows you to reach out to us whenever it's convenient for you. Our team is committed to responding as quickly as possible; however, the response time may vary depending on the complexity of your query and our current workload.

• Email address: [Contact details not provided in source material]

Customer Support Availability

Our customer support team operates within standard business hours:

• Monday through Thursday: 9 AM to 5 PM
• Friday through Sunday: Not specified; however, we recommend contacting us during our weekday operating hours for the best assistance.

Please note that these times are subject to change and may not be comprehensive. We encourage you to check our website or contact us directly for any updates on our support hours.

Responsible Gambling Assistance

At Kinzo Bingo St Jerome, your well-being is paramount. If you're experiencing issues related to responsible gaming practices or have concerns about problem gambling, please reach out to our dedicated team through the following channels:

• Our Help Centre (linked above) contains valuable resources and information on maintaining healthy gaming habits.

Multilingual Support

To best accommodate a diverse range of users, we offer support in multiple languages. However, please note that our primary language is English, with French being the other principal language supported by our team and resources.

Preferred Contact Methods

We recommend choosing the contact method most suitable to your issue's complexity:

• Live chat for immediate issues or inquiries
• Email for more detailed questions or requests that require follow-up communication
• Our Help Centre (linked above) for accessing FAQs and guides

By selecting a support channel, you're helping us respond more efficiently to your needs.